Question 1

What types of shade structures do you offer?

Accepted Answer

Cantilever shades, four-post shades, shade sails, and retractable awnings. The best choice depends on the site, its use, and the preferred design.

Question 2

Can you make custom sizes?

Accepted Answer

Dimensions and designs can be assessed based on the site and technical requirements before approval.

Question 3

What is the difference between fixed and retractable shades?

Accepted Answer

Fixed shades provide continuous coverage, while retractable awnings can be opened and closed as needed.

Question 4

Are all shade fabrics waterproof?

Accepted Answer

No. Fabric properties vary. Some shade fabrics let air and water pass through. Confirm the material used for each product.

Question 5

How is pricing determined?

Accepted Answer

Pricing depends on shade type, dimensions, design, materials, site conditions, and installation needs.

Question 6

Do you offer a warranty?

Accepted Answer

Warranty coverage depends on the product and approved terms.

Question 7

Do shades need maintenance?

Accepted Answer

Periodic cleaning, inspection of fixing points and fabric, and suitable care are recommended.

Question 8

How do I request a quotation?

Accepted Answer

Submit a request through the website or WhatsApp, including the location, approximate area, and photos if available.

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Frequently Asked Questions